Returns & Refunds Policy
At Millé Supergrain, we take pride in the quality of our nutrient-dense products; however, due to the perishable nature of our food items, we only accept returns for products that are damaged or incorrect upon arrival. Please ensure you contact us within 48 hours of delivery to initiate a claim for any quality concerns.
Return Process
- 1.Report the Issue
Email our support team within 48 hours of receiving your order with your order number and clear photos of the damaged or incorrect item.
- 2.Verification Process
Our quality assurance team will review your request and the provided images to verify the eligibility for a replacement or refund.
- 3.Return Authorization
If approved, we will provide instructions for returning the product or, in some cases, ask you to safely dispose of the item.
- 4.Refund or Replacement
Once confirmed, we will either ship a fresh replacement of your Millé Supergrain product or issue a full refund to your original payment method.